SHORT SKILLS PROGRAMMES

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ethics

COVID-19 Cleaning & SanitisationShort Skills Programme

This programme focuses on preventing the spread of COVID-19 in the workplace. Following the guidelines of the Centers for Disease Control and Prevention, National Institute for Communicable Diseases, and standard operating procedures designed by our Occupational Health, Safety & Environmental Advisor, this qualification will ensure that learners or staff has the required knowledge to create a safe working environment.

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admin_skill

Administrator SkillsShort Skills Programme

The 7 day Administration Skills Course focuses on functions and information systems in the business environment, operating in a team, processing telephone calls, and computer literacy which are vital skills for an entry-level administrator.

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contact_centre

Contact Centre SkillsShort Skills Programme

The Contact Centre Short Course focuses on marketing administration, tracking budgets and pricing, maintaining corporate and brand identity, communicating with customers in a Contact Centre environment, and customer service.

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computer

Computer Training SkillsShort Skills Programme

Beginner/Advanced/Intermediate levels are available for Microsoft Office Word, Excel, PowerPoint, Outlook and Internet. It can be provided as stand-alone or combined into a full computer literacy programme.

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conflict_management

Conflict Management SkillsShort Skills Programme

The Conflict Management Course assists the learner to interpret and manage conflicts within the workplace.

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sales

Sales & Customer Relations SkillsShort Skills Programme

The Sales and Customer Relations Course focuses on marketing, potential and existing customers, response handling, customer standards, customer satisfaction, and handling complaints.

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Disability

Disability Awareness SkillsShort Skills Programme

This Disability Awareness Course gives people the knowledge regarding disabilities and how to accommodate people with disabilities in the workplace.

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leadership

Supervisory & Leadership Development SkillsShort Skills Programme

A 15 day supervisory and leadership development course focusing on the fundamentals of being a supervisor/leader such as to plan, lead, organise and control, communication fundamentals, leading teams, motivating teams, performance management and goal setting, decision making and problem solving, time management and conflict management.

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assessor

Assessor Practitioner & Moderator SkillsShort Skills Programme

The Assessor course ensures the Assessor is adequately supported, prepared and assisted in assessment and/or RPL processes, without compromising the assessment process or results. The Moderator course is for individuals who conduct internal or external moderation of outcomes-based assessments.

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time

Time Management SkillsShort Skills Programme

This 1 day time management course focuses on the fundamentals of managing time, prioritising tasks and maintaining a diary.

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workplace

Workplace Readiness SkillsShort Skills Programme

This workplace readiness course provides the newly appointed employee or graduate with the competencies needed to prepare them for the working world such as numeracy, written communication, manage workplace relationships and diversity, stress and techniques to manage it, and time management.

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management-fundamentals

Management Fundamentals SkillsShort Skills Programme

This Management Fundamentals Course provides the skills needed to achieve objectives and the tasks of Management.

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goal

Performance Management & Goal SettingShort Skills Programme

This Performance Management and Goal Setting Course focuses on the competencies to manage individual and team performance.

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communication

Communication FundamentalsShort Skills Programme

This 2 day Communication Fundamentals Course focuses on oral and written communication in the workplace and is designed for employees looking to improve in these areas.

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finance

Finance For Non-financial ManagersShort Skills Programme

The finance for non-financial managers course focuses on managing expenditure against a budget, interpreting basic financial statements, management of stock and fixed assets, applying the budget function in a business unit.

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ethics

Legislation & Ethics SkillsShort Skills Programme

The legislation and ethics skills programme ensures the learner understands their personal obligations and the consequences of ethical violations, for themselves and the business as a whole as well as to foster a culture of ethics.

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problem_solving

Decision Making & Problem SolvingShort Skills Programme

This Decision Making and Problem Solving Course provides the competencies in order for the learner to solve problems, make decisions and implement solutions as well as Demonstrate basic understanding of the Primary labour legislation that impacts on a business unit.

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